SAP SuccessFactors Functional Specialist / Application Analyst

Ready to make a splash in your career? WaterNSW is seeking an experienced SAP SuccessFactors Functional Specialist / Application Analyst (Full Time, Permanent) to join our Corporate Applications team.

This is an opportunity to work with an essential organisation creating a more sustainable future for the state.  This role offers the flexibility to work around life, your contribution will be valued, and you’ll be supported to build a rewarding career.

Our Perks and Benefits:
At WaterNSW, we believe that our employees should be as well taken care of as our rivers, dams, and pipelines, that’s why we offer a load of benefits:

• Flexible working
• Work a 9-day fortnight at Full pay on the Enterprise Agreement
• Up to 16 weeks paid parental leave 
• Fertility leave 
• Corporate wear allowance  
• Professional development and educational assistance 
• Salary range from base $137,125 to $164,564 + 12% Super
• And so much more! 

This position will provide application support, administration, continuous improvement, and project delivery with a predominant focus on the SAP SuccessFactors platform, while also supporting the broader Microsoft Dynamics 365 Finance & Operations landscape and associated Finance and Human Resources systems across WaterNSW.The successful candidate will play a key role in supporting and enhancing critical business applications, working closely with business stakeholders, vendors, and technical teams to ensure the reliable operation, optimisation, integration, and continuous improvement of these platforms. This role offers an excellent opportunity to support a modern enterprise application ecosystem that underpins critical People & Culture, Payroll, Finance, Procurement, Workforce Management, Recruitment, Learning, and Talent Management processes across WaterNSW.

What you’ll do:

• Provide Level 2/3 application support across SAP SuccessFactors, Microsoft Dynamics 365 Finance & Operations, and associated Finance and HR systems.
• Troubleshoot and resolve application, integration, data, and business process issues across the enterprise applications landscape.
• Manage system configuration, administration, and continuous improvement initiatives to maximise business value and operational efficiency.
• Support testing activities, including system testing, regression testing, integration testing, and user acceptance testing (UAT).
• Coordinate with vendors, managed service providers, and internal stakeholders to resolve issues and deliver enhancements.
• Assist with application upgrades, releases, patches, and implementation projects across the SAP SuccessFactors and D365 environments.
• Support integration monitoring and troubleshooting between SAP SuccessFactors, D365 Finance & Operations, payroll, identity management, and other corporate systems.
• Work closely with People & Culture, Finance, Payroll, Procurement, and other business teams to deliver ongoing process improvements and system enhancements.
• Support the delivery of digital transformation initiatives that enhance workforce, finance, procurement, reporting, and corporate service capabilities across WaterNSW.

What we are looking for:

• SAP SuccessFactors Employee Central administration and support.
• Experience supporting one or more of Onboarding, Recruiting, Learning, or Performance & Goals.
• SAP BTP Integration Suite experience.
• HRIS, payroll, workforce management, or finance system integrations.
• ITIL-based service management and incident resolution.
• Strong stakeholder engagement and business analysis skills.
• Experience working within a complex enterprise application environment.

Who we are:

WaterNSW operates the state’s dams, capturing and storing water, and then supplying it ready for distribution – for the environment, agriculture, industry and the community. With 41 major dams and hundreds of waterways across the state, we play a vital role at the source of the state’s water, delivering two thirds of all water used in NSW.   

We’re the people taking care of the state’s water at the source – capturing, storing, delivering.

How we will support you:

At WaterNSW, we balance flexibility – and the way we work – with the needs of the business, our teams, and us as individuals.  When it comes to working in an office, we work in a hybrid way. If you’re required to be in the field or on site, the benefits of flexibility can be achieved in other ways, such as through a condensed work week.

We are proud to be a WORK180 Endorsed Employer and are committed to providing equal opportunities for women. Visit our WORK180 page to access our benefits and career development opportunities.

Our commitment & culture:

No matter how or where you work, safety is the number one priority. This means the physical and mental safety of you, your colleagues, and the public.

WaterNSW is committed to building a workforce that reflects the diversity of the communities we serve. We strongly encourage Aboriginal and Torres Strait Islander peoples, Veterans, and people from all backgrounds to apply. We celebrate the unique perspectives, knowledge and lived experience you bring and are committed to ensuring an inclusive, supportive and respectful workplace for everyone.

Find out more at waternsw.com.au

For more information, please reach out to: Azmine Amer at azmine.amer@waternsw.com.au 

Please note applications for this position will close on 17 August 2026 at 11.59 pm.

You must have full work rights in Australia to qualify for all positions at WaterNSW.  

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Privacy and collection of your personal information 
If you apply for a position via our website or recruitment@waternsw.com.au, WaterNSW may collect your personal information. Please visit WaterNSW’s Privacy Page to view the Careers Collection Notice for more information about how WaterNSW collects, uses, and discloses your personal information.